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Why El-Tech

By Itamar Elharar - איתמר אלהרר, on Tuesday, 26 September 2006

Views : 791    

Published in : my publications, General


Your homepage is your potential customers, business associates and other interested visitors first impression of you. First impressions are important and hard to change, therefore it is crucial that the technical side of your website works perfectly – at all times.

El-Tech have been in business since 2001 and gained invaluable technical and business experience over the years.  Many years of profitability provides us with the financial strength needed for growing our infrastructure to match our customer’s expectations for great service and unparallel network availability.

Customer care focus
We strive to keep our customers satisfied with the services rendered. Our commitment to continually add new products as hosting technologies evolve One of your friends at Customer Service without compromising our quality of service is at the forefront of our mission. Our commitment will focus on quality of service, reliability, and support.

We know that customer satisfaction is the key to our success and we never forget that. Support requests are made through our innovative "Support Ticket" interface guaranteeing timely and competent answers to customer requests. In fact most tickets are resolved in less than two hours!

Privacy Protection
Our package includes a free optional WHOIS Privacy service allowing you to avoid exposing your personal information to the public via domain owner databases. Your domain registration information, including the Administrative, Billing and Technical contacts can be masked with generic information within public WHOIS databases if you choose to use our free privacy service.

Active Anti-Spam System = Spam Free Email
Our optional Active Anti-Spam offers you control over your inbox! The active system maintains a white list for your account preventing spammer from emailing your account. Your friends or business partners will still be able to email you as they are able to validate themselves - spammers can't do that.

You can still review emails from unauthorized senders via the control panel at any time, as well as manually approve senders from whom you wish to receive email. The Active Anti-Spam response system effectively blocks all the spam while still allowing friends, family and trusted contacts to email you without the risk of being filtered out by imprecise software systems. Most of our customers have activated this system virtually eliminating their spam problems!

Technical advantages
The El-Tech data center provides a highly secure space for our powerful web servers which serve our customer base.

  • Powerful air-conditioning systems provide a constant operating environment.
  • Redundant gigabit Internet connections
  • Tier-1 bandwidth providers such as: Level 3, Telia, Cable & Wireless, Global Access.
  • Most advanced UPS-systems and diesel generators assure the uninterrupted service of all equipment inside the data center.
  • Load Balancers preventing bottlenecks
  • Datacenter in seismic inactive area

The data center and Internet connections are only as good as our servers that house our customers' web sites. Raid Closeup That’s why we host all customers on fault tolerant server clusters meaning that your website is not only hosted on a single web server as most providers do, but instead it is hosted on an array of servers. For each page-request the custom designed load balancer is selecting the fasted cluster server to process the request. While the speed improvements are impressive; even more importantly such setup makes our systems fault tolerant. In the event that a web server is unavailable/down the load balancer will instantly balance the load between the remaining web servers – and your website stays fully functional!


Last update : Sunday, 22 October 2006

   
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Keywords : administrative, infrastructure, profitability, uninterrupted, availability, compromising, conditioning, expectations, guaranteeing, improvements,


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